Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you want to connect with us, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We may use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through information sharing with our supply partners, including for customer service, to provide you with updates and other information relating to the bookings, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Arrow Truckers follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Advertising Partners Privacy Policies
Note that Arrow Truckers has no access to or control over these cookies that are used by third-party advertisers.
Third-Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Providing Services to our users requires the collection of precise location information. When you download or use our mobile applications, we may ask for permission to access your precise location. If you grant our mobile applications permission to access your location through the permission system used by your mobile operating system, we will collect the precise location of your mobile device. We use this information to track Shipments, understand your typical driving patterns, and potentially offer Partners jobs that are more likely to be relevant to them and their Drivers. You may deny or revoke your permission at any time but doing so may affect your ability to utilize all features of our Services.
We may also derive your approximate location from your IP address. We may also receive information about your location from third parties, such as the Shippers and Partners involved in fulfilling any Shipment request, or from sensors installed on trailers owned, leased, or controlled by Arrow Truckers.
Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.